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Return Policy

Shipment Return Policy

  • Hydrotech must be contacted within 7 days of receiving products.
  • All returns must be shipped back to Hydrotech within 14 days of receiving products.
  • Prior to returning products, customers must obtain a Return Authorization Number from Hydrotech.
  • Customer returns will not be accepted unless given a Return Authorization Number which must be posted on the shipping tag. 
  • Customers are responsible for all shipping costs unless notified otherwise.

Items That Cannot Be Returned (unless received defective)

  • Carbon Filters
  • Nutrients
  • Lamps